From our bench
to your wrist.
Built for you. Sent with tracking and insurance.
About seven days to build
All watches are built to order. Allow about 7 calendar days before dispatch, starting from your confirmed order. This is the build time; shipping is additional. If a component delay or a busy period changes the estimate, we will contact you with an update.
Shipping time
Standard US shipping typically takes 2–5 business days after dispatch. Carrier transit times are estimates and may be longer for remote destinations or during peak periods. Shipping charges and any available delivery upgrades are confirmed before payment. For a destination outside the US, contact us for availability, delivery costs, and an estimated transit time before ordering.
Tracking and insurance
Your watch travels with tracking and insurance. We email the tracking link when it is dispatched. Carrier tracking may take time to show its first scan after a label is created.
Changes before dispatch
For a different finish, size, or shipping address, email hello@modcoastwatches.com with your order number as soon as possible. Changes are easiest before the build starts. We will confirm whether a later change is possible and whether it affects the dispatch date.
If a delivery needs help
If a parcel arrives damaged, keep the packaging and photograph the damage. If tracking stops updating or delivery cannot be located, contact hello@modcoastwatches.com. We will help investigate with the carrier and arrange the next steps. Please do not return a watch until we have provided shipping instructions.